Customer Testimonials

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Google Sep 27, 2026

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Google Sep 27, 2026

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Google Sep 27, 2026

Very Very helpful I did have the code for my radio, lost it and they gave me the code, it took less than a minute.

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Google Sep 26, 2026

My car shopping experience was outstanding and I got my truck for reasonable price as well as trade in. Ray was outstanding salesman who was extremely polite and caring. I recommend everyone see him when shopping for new honda. Thank you again for pleasant experience.

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Google Sep 25, 2026

This Honda has the BEST customer service I have ever come across. Lisa & Shirley were amazing at following up and making sure my issues were handled properly. I highly recommend this honda.

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Google Sep 24, 2026

Great service!! Love that place

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Google Sep 24, 2026

Everyone is friendly and helpful. Service was done when promised.

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Google Sep 23, 2026

I had a great experience with Carson Sanchez at Valley-Hi Honda. My 2021 Honda Odyssey broke down while traveling from Las Vegas back home to San Diego, leaving me stranded in Victorville. Carson was professional, responsive, and kept me updated throughout the entire process. When the original fuel pump assembly was backordered, he went above and beyond to work with his team and find another solution to get me back on the road. He also helped reduce my costs wherever he could. I made it safely back to San Diego, and the Odyssey is running great. Thank you, Carson, for the ... Read More

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DealerRater Sep 23, 2026

Very clean dealership, very nice waiting room work was completed correctly service writer Steve was great

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Google Sep 23, 2026

Ray did such an amazing job from beginning to end helping us get into the right car for our growing family. We absolutely love our Honda CRV Hybrid and the best part is we got it for an incredible price. Thank you Valley Hi Honda and especially Ray for an exceptional job!

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Google Sep 22, 2026

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Google Sep 20, 2026

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Google Sep 20, 2026

Excellent service, friendly, they worked with me to get my car

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Google Sep 17, 2026

I had to rewrite my review , All my expectations were met by Service department! Thank you for taking care of all my concerns , I went in for my recalls and everything went better than expected... I bought my honda a year ago with Kathy and everything was great . I was a bit apprehensive about bringing my car in but Joann and the Service manager were very efficient and professional.. i will continue taking both of my cars to Valley Hi Honda. Thank you so much for such wonderful service.. its much appreciated coming from a woman also .

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Google Sep 15, 2026

Thank you Alex from Honda Victorville for your exceptional costumer service today and I’m so happy because my CRV-Hybrid has a fresh oil exchange and tire rotation done!! See you next time! 😀🫰

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Google Sep 15, 2026

I had a great experience at Honda of Victorville and was assisted by Alex. He provided excellent customer service, was professional, helpful, and made the whole process smooth and easy. I really appreciate his patience and the time he took to make sure everything was taken care of. I definitely recommend working with Alex if you’re looking for a great experience at Honda!

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Google Sep 15, 2026

Matt’s service was exceptional! He was patient, attentive, and very knowledgeable. Will be recommending him and Valley Hi Honda!

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Google Sep 15, 2026

Great experience!! John took care of us like a true professional and really cared and answered all our questions and was very knowledgeable and friendly. I will recommend him and Valley Hi Honda to all my friends and family

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Google Sep 14, 2026

Having purchased numerous vehicles over the years, I can confidently say this was the best car-buying experience I have ever had. ​Dinh and the team at Valley Hi are exceptional. They are straightforward, honest, and completely transparent—none of the high-pressure sales tactics or hidden dealer add-ons you typically encounter elsewhere. I drove nearly two hours to get the exact vehicle, color, and price point I wanted, and I would gladly do it again. ​If you want a seamless and honest car shopping process, I highly recommend Valley Hi.

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Google Sep 13, 2026

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Google Sep 11, 2026

Quick service, they were very professional and gave me information about the condition of the car. I was there for oil change. Restrooms were clean, waiting room was clean and they had a coffee machine ready for use by the costumers. The place was comfortable, once the car was ready I quickly paid my bill and the car was right outside waiting for me.

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Google Sep 11, 2026

Thank you to Chris for answering all of our questions about Hybrid cars.

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Google Sep 10, 2026

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Google Sep 10, 2026

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Google Sep 10, 2026

I want to thank Shirley Burnham.  Excellent customer service.  Even in a customer's frustration, Shirley remained extremely helpful.  Valley Hi Honda is lucky to have such a wonderful employee.

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Google Sep 10, 2026

Eddie and manager Jorge were gave friendly service and were patient in helping me into a car. Thank you for awesome service : )

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Google Sep 9, 2026

I was told I had my oil changes covered. That was not the case when I arrived here. Although I bought it at another Honda dealer. No accommodations to even lower the price. I still paid but I arrive at 1015 for my appointment and didn't leave till closer to 1245... that is sorta long for an oil change. I more than likely will go to Vegas for my next oil change. They tend to take care of me there.

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Google Sep 9, 2026

John H. was so helpful in getting us the truck we wanted and we’re very happy with the service we received!

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Google Sep 8, 2026

This was probably one of the best experiences I’ve had at a dealership in a long time. I’ve been spoiled when buying cars in the past because I had a friend in the business and I always purchased my cars thru him. Since he has retired I’ve purchased a few cars and they were all the stereotypical transaction that left you frustrated and glad the process was finally over. This was the first time I’ve felt like I was dealing with my old buddy. As usual I did a lot of research myself and chose the ... Read More

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Google Sep 8, 2026

Everyone at Valley Hi Honda took care of me, got me the best deal on the auto I didn't know I needed. Thanks for working with me and making me a priority. They worked together like a well oiled machine. Each department came together to make my dream of a new car purchase a reality. Thank you Matthew and to the rest of the crew at Valley Hi Honda.

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Google Sep 7, 2026

Great customer service, great deals, and they work with you.

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Google Sep 6, 2026

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Google Sep 6, 2026

Excellent service

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Google Sep 6, 2026

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Google Sep 6, 2026

Worked with Jose and he did everything he could to ensure I took the vehicle i loved! I would recommend going to Jose

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Google Sep 5, 2026

(Translated by Google) The staff were very friendly and did everything they could to help. Thanks to Fernando and Víctor Ville's Honda for the opportunity they gave me and my family. Thank you 🙏 (Original) El personal muy amable y hacen asta lo imposible para poderlo ayudar a uno, Gracias a Fernando y al Honda de Víctor Ville por la oportunidad que me dio a mí , y a mi familia, Gracias 🙏

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Google Sep 2, 2026

Bought a 2026 Honda Prologue Touring AWD from Valley Hi Honda just now. I was shopping around for a while and talking to different dealerships. I wasn't even sure I was going to get approved for the payment I needed. A few places gave me numbers over the phone that just didn't add up once I started asking questions and some seemed like they cared more about getting paid than helping me out. Diane and Jose were great to work with. They worked with me on the price and payment and were straight with me the whole time no ... Read More

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Google Sep 1, 2026

⭐⭐⭐⭐⭐ We had such a great experience at Valley Hi Honda! Buying a car can sometimes feel stressful, but they made the whole process so easy. I'm not going to lie, it was a long day, but it was worth it! Matt was especially amazing! He was so down to earth, and genuinely kind. He was accommodating, patient, and made sure we felt comfortable throughout the entire process. There was no pressure—just great customer service and someone who truly wanted to help us find the right vehicle. If you're looking for a dealership with good people and a ... Read More

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Google Sep 1, 2026

After multiple dealers weren't in my best interest, I came in here and he thanks to Mr.Tommy was able to help me i highly recommend him!!

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Google Aug 31, 2026

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Google Aug 31, 2026

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Google Aug 31, 2026

We had a great experience purchasing our car! The sales team was very helpful, friendly, and made the whole process feel easy and comfortable. They took the time to answer all of our questions and made sure we felt good about our purchase. We truly appreciate all their help and would definitely recommend them to anyone looking for a car!

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Google Aug 30, 2026

⭐⭐⭐⭐⭐ If I could give Ray and Chris 1,000 stars, I would! We recently purchased our new 2026 Honda Pilot Sport, and I can truly say this was one of the best car-buying experiences I’ve ever had. I’ve purchased about five vehicles over the years, and this was the first time I walked away feeling completely confident and genuinely good about the entire experience. From the very beginning, Ray Templeman was amazing. We were outside walking the lot with our two little ones on an extremely hot day—probably close to 110 degrees—and Ray was the first person to approach us. ... Read More

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Google Aug 30, 2026

Linda the Advisor was friendly and professional.

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Google Aug 28, 2026

Service advisor was amazing. Service wasn't what was advertised

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Google Aug 28, 2026

Excellent service they help you yes they take long but at the end you go with your dream car thank you everyone

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Google Aug 27, 2026

Neutral feelings

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Google Aug 27, 2026

Great staff & customer service. Rafat was patient with us and my indecisiveness. We test drove two vehicles and he gave us all the specs. Rafat made us feel comfortable with the whole process as he explained every step.

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Google Aug 26, 2026

Shirley B. is fantastic! She always makes sure my vehicle gets the care it needs quickly and efficiently. She creates a comfortable, welcoming environment and always greets clients with a genuine smile.

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Google Aug 26, 2026

I purchased a 2026 Honda civic from Valley Hi Honda and I am very happy with all of the workers that helped me work out a deal. The sales associate that went above and beyond to help me pick the best vehicle that suited what I wanted was a young man named Marco. He was very polite and helpful and went out of his way to make sure the requirements were always met. I would like to thank him for all of his support and effort. I came back a few different times just to make sure i was getting the ... Read More

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Google Aug 26, 2026

Had a wonderful experience purchasing my Honda Accord Hybrid from Valley Hi Honda this weekend. Joe made sure I got all the upgrades I wanted. Exterior and interior colors, tinted windows etc. My car is perfect! Was pre-approved before arriving so it made it so much smoother once I arrived to sign all the documents. Eddie in sales had my car all ready set aside for me. He walked me through all the details of my vehicle. He was very thorough, which helped feel completely comfortable when I drove home. Ryan helped me with all my financial documents and had ... Read More

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Google Aug 26, 2026

Admittedly any car dealership is a place I'd rather not be. However, I have to admit this was one of the best experiences I have had in the high desert. Chris B. was a phenomenal sales rep and the manager did a good job guiding the negotiation, but not intruding. Felt sales talk including all Finance office options so I didn't have to deal with another sales talk after agreeing to the deal. So all in all I actually would 100% recommend Valley Hi Honda moving forward.

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Google Aug 25, 2026

10/10 Great experience! I definitely recommend Wasi and Richard if you’re looking to get a vehicle. They really hooked us up, and we got a great deal. Thank you both for making the process so easy!

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Google Aug 25, 2026

I recently purchased a Honda CR-V Sport from Valley Hi Honda, and I had a great experience from start to finish. My salesperson, Dinh, was fantastic. He has a great personality, was professional throughout the entire process, and really worked hard to get me a great deal. I truly appreciate the excellent customer service and how easy and enjoyable Dinh made the buying experience. I would highly recommend Dinh and Valley Hi Honda to anyone looking for a new vehicle. Great experience overall!

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Google Aug 23, 2026

Good Morning, My service Technician Linda Trujillo was very attentive and professional. My 2025 Honda Odysey van had to be towed in and she helped me with Towtruck drop off and assisted me for the next Three days with diagnoses and unfortunately didn’t find problem with van but was communicative and was was very happy with Linda hopefully van won’t have continuous problem as it has happen three times with van not being able to start… Thank you Tim Evans

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Google Aug 22, 2026

Oil change and tire rotation, went well and staff was great!

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DealerRater Aug 22, 2026

Excellent customer service by Jorge and Steven. I will recommend them to anyone who looking for a car. The experience was so smooth and I will never forget it.

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Google Aug 22, 2026

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Google Aug 21, 2026

“Oscar Velasquesz is a great salesperson. He helped me purchase two Honda Accords within seven months. He was professional, helpful, and made the entire process easy. I highly recommend Oscar to anyone looking for a new Honda.”

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Google Aug 20, 2026

Went in the other day, spoke to Fernando for a test drive on a new Accord. Was friendly and helpful. We talked some numbers and let him know I needed a little more time to decide. Went back the next day to purchase but Fernando had a day off, Steve Moran was able to help us out and was very friendly and helpful as well! This is our 2nd purchase from Valley hi Honda and are very pleased with the service and vehicles we've purchased! Thank you guys!

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Google Aug 20, 2026

Great service

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Google Aug 20, 2026

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Google Aug 18, 2026

Took my car in for service and received my report with not a good turnout. My advisor Shirley did brighten up every worry. Very professional and communicated through the whole process. Shirley and my technician took good care of my vehicle above and beyond. Thank you 😊

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Google Aug 16, 2026

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Google Aug 15, 2026

The sales staff were very friendly we never felt pressured. Very knowledgeable on the car, but did not pester giving me information unless I asked for something. I have purchased seven other cars from different dealerships from Connecticut, Maine, Washington, and California. This has been the best experience I have had. The manager that handled the paperwork was extremely fast and efficient. The speed of processing was fantastic and it was the best deal, I shopped around from Los Angeles to Barstow and they beat or matched all of them. The purchase was a 2026 Honda Odyssey Elite

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Google Aug 15, 2026

Truck went in for the Evap Canister code P2422. Service Rep JoAnn gave 5 star quality service throughout. She maintained communication, explained all the details, was knowledgeable, professional, and assisted with securing a rental car. The technical service bulletin advised the job should take approximately 90 minutes by a Honda Technician. I was without my vehicle for four days. Disappointed the service took much longer than anticipated. Glad to have everything done.

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Google Aug 14, 2026

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Google Aug 14, 2026

My experience was amazing at valley high Honda, I had huge help from Ray and George Lascano. They helped me out as a 19 year old first time buyer. Overall had an amazing experience they treated me so well and taught me so much. I recommend 100% coming here!!

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Google Aug 13, 2026

I had the pleasure of working with John. He assisted me in acquiring my dream car in just a few hours. He’s an exceptional person to work with—kind, helpful, and capable of making things happen. Thank you once again, John, for helping me achieve my dream car.

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DealerRater Aug 12, 2026

Family friendly for sure “ they help me get wat i wanna “”” also really work with me on my payment “” definitely refer people

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Google Aug 11, 2026

Excellent sales men Fernando and Chris. I told them what I wanted and took me directly to the red Honda civic car that I felt in love . I loved that they gave me options. Loan paperwork was fast. And here I thought I was walking out with an use car, but thanks to them I got a 2026 Honda civic with my non negotiable sunroof 💕🙌🏼

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Google Aug 11, 2026

Great experience

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Google Aug 11, 2026

Good and efficient customer service

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Google Aug 11, 2026

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Google Aug 11, 2026

Today I upgraded my mom car and got a new Honda Pilot after shopping at multiple dealers. I was helped by Fernando and received such great customer service! Fernando was informative, helpful, and HONEST which went such a long way. Honda was the first dealership we went on the day of our purchase, and after shopping around at other dealers we knew we wanted our business to go to Fernando. Our Pilot is such a great addition and we are happy to be new life long customers of Honda.

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Google Aug 10, 2026

**Exceptional Experience at Valley Hi Honda!** Valley Hi Honda was exceptional from beginning to end. From the welcoming environment to the finance department, everyone we encountered was friendly, patient, and genuinely helpful. We came in on a Sunday afternoon with the intention of trading in our Mercedes-Benz. Our goal was to purchase a Passport, but unfortunately, the financing was higher than I was comfortable with. We decided to consider the new CR-V Hybrid instead—and, to my surprise, I’m so glad we did! The CR-V Hybrid has been a wonderful choice. It gets great gas mileage, and I absolutely ... Read More

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Google Aug 9, 2026

We never expect that we will get the car that I like when we went to Valley Hi Honda, but with the help of Diane, Jose, and Chris it was made possible. Jose brought the vehicles to the front so i can test drive them instead of hunting them down in the lot under the hot sun. That was kind of him. I commend Jose for being so patient despite of our frustrations. He made us feel valued. Diane and Chris for trying their best to get us the best deal they can find and offer for us. Most of ... Read More

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Google Aug 9, 2026

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Google Aug 9, 2026

I went in expecting to buy a car, and to be pressured into getting something more luxurious, like I have at other dealerships. But no Tommy was amazing! He made sure I was comfortable with everything before moving onto the next step, very friendly, answered all my questions and made sure I was comfortable while I was waiting on paperwork or the car. And I give Tommy not 5 stars, I would give him 10 stars if I could!

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Google Aug 8, 2026

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Google Aug 7, 2026

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Google Aug 7, 2026

Tommy was amazing, he made the process super easy and explained everything very well (:

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Google Aug 6, 2026

We had such a great experience with Eddie and General Manager Jorge! They went above and beyond to help my parents, who only speak Spanish, making sure they understood every step of the process and felt comfortable throughout. Their patience, honesty, and excellent communication made all the difference. I actually bought my own Honda from another dealership in Cerritos, so I can truly say I noticed a huge difference in the level of service here. Eddie and Jorge genuinely care about their customers, work hard to get you a great deal, and never make you feel pressured. They were funny, ... Read More

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Google Aug 5, 2026

(Translated by Google) Excellent customer service! (Original) Muy buena atención al cliente!!

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Google Aug 5, 2026

Thank you Fernando for your great service!

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Google Aug 4, 2026

John and team was amazing. My wife and I will enjoy our new Honda

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Google Aug 4, 2026

Aleks Sotelo was very professional and explained everything well! 😃

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Google Aug 3, 2026

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DealerRater Aug 3, 2026

Excellent service and complete all personal are cordially responsible for the customer care thank you

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Google Aug 3, 2026

Alex had amazing customer service and support. Outstanding service and customer care.

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Google Aug 3, 2026

At check in for my service, I was greeted very politely, as I stated my reasons for being there she gave made me aware of the availability of coupons for my services, which I appreciated greatly. Thank you so much it’s too bad I’m not good with names, I would had included her name on the review.

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Google Aug 2, 2026

Quick and efficient service.

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Google Aug 1, 2026

I had an excellent experience at Valley Hi Honda! From the moment I walked in, everyone was friendly, professional, and made the entire car-buying process easy and stress-free. A special thank you to Steve Moran for his outstanding customer service. He was knowledgeable, honest, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right vehicle and made sure I was comfortable every step of the way. If you’re looking for a dealership that truly values its customers, I highly recommend Valley Hi Honda. ... Read More

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Google Aug 1, 2026

The place is clean the people are wonderful always willing to help I would recommend it to anyone

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Google Aug 1, 2026

Shirley was a great service advisor. Always good help with info and getting the cars up and running.

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Google Jul 31, 2026

Joann M., a highly professional service advisor dedicated to customer service, honesty, and integrity, ensures customers feel respected and valued. I recommend taking your vehicles to the Valley Hi Honda service department for repairs and requesting Joann; she will guarantee professionalism and great customer service.

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Google Jul 31, 2026

Everything that was quoted online was the same when we went into the store. Best car burying experience ever. We were helped by Johnson Dinh and he was super transparent and helpful. Didn’t make us feel like we were being held hostage, and we were only in store for about two hours from start to finish. We received everything we hoped to as far as bottom line, rate and payment. Would highly recommend Valley Hi Honda for your next car purchase.

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Google Jul 31, 2026

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Google Jul 31, 2026

Chris B. made the car buying experience refreshing and calm. He was friendly and approachable and didn’t force you to make a decision. I felt like I’ve known Chris for a long time! I recommend Chris B. and Valley Hi Honda Dealership to anyone interested in buying or leasing a car!

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DealerRater Jul 30, 2026

Everything that was quoted online was the same when we went into the store. Best car burying experience ever. We were helped by Johnson Dinh and he was super transparent and helpful. Didn’t make us feel like we were being held hostage, and we were only in store for about two hours from start to finish. We received everything we hoped to as far as bottom line, rate and payment. Would highly recommend Valley Hi Honda for your next car purchase.

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